Terms and Conditions

 OF FT ADVENTURE & FUN PUNTA CANA SRL

 

1. *Taxes and Tax Responsibilities:*

 

- All applicable taxes, including the ITBIS (Tax on the Transfer of Industrialized Goods and Services) and other government levies, are included in the total price of the service, unless expressly indicated.

 

- FT ADVENTURE & FUN PUNTA CANA SRL reserves the right to adjust prices in case of changes in taxes or government charges.

 

2. *Transportation:*

 

- The company is committed to providing safe and comfortable transportation for customers during all excursions and tours.

 

- FT ADVENTURE & FUN PUNTA CANA SRL is not responsible for delays, cancellations or changes in the itinerary due to circumstances beyond its control, such as adverse weather conditions or traffic problems.

 

3. *Customers with Special Needs:*

 

- Customers with special needs are recommended to inform the company at the time of booking in order to provide appropriate assistance during the tour.

 

- FT ADVENTURE & FUN PUNTA CANA SRL strives to meet the needs of all customers, but some activities may not be suitable for people with certain disabilities. It is recommended to check with the company before booking.

 

4. *Tours and Excursions:*

 

- All activities are subject to availability and may be subject to change without prior notice.

 

- Customers must follow the instructions of the tour guide at all times to ensure personal safety and that of others.

 

5. *Cancellation Policy:*

 

- Cancellations must be made at least 48 hours in advance to receive a full refund.

 

- In case of cancellations within 48 hours prior to the start of the tour, a cancellation fee of 50% of the total price will be applied.

 

- Cancellations made within 24 hours prior to the start of the tour will not be eligible for reimbursement.

 

6. *Credit Card Payment Policy:*

 

- Credit card payments are accepted, and an additional charge of 5% will be applied on the total price to cover the processing costs.

 

- When making the payment by credit card, the customer accepts the terms and conditions established by the company and authorizes the corresponding charge on his card.

 

 

All terms and conditions are subject to the laws of the Dominican Republic. FT ADVENTURE & FUN PUNTA CANA SRL reserves the right to make changes to these terms and conditions at any time without prior notice.